Terms & Conditions

Last updated: 04 February 2026

These Terms & Conditions (“Terms”) govern your use of this website and any enquiries, services, or materials provided by Planex Controls (“we”, “us”, “our”). By accessing this website, contacting us, or using our services, you agree to these Terms. If you do not agree, do not use the website or services.

 

1) About us

Company name: Planex Controls 
Email:Info@planexcontrols.com
Address: 1 Cedar Office Park, Cobham Road, Wimborne, England, BH21 7SB
Website: https://www.planexcontrols.com
Company number: 11870655

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2) Definitions

• Website: this site and all pages, content and materials made available on it.

• Services: any consultancy, project management, project controls, planning/scheduling, cost control, reporting, resource support, or related professional services we provide.

• Client: a business or individual that engages us for Services.

• Content: all text, images, documents, downloads, tools, resources, and information on the Website.

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3) Use of the website

You agree to use the Website only for lawful purposes. You must not:

• misuse the Website by introducing viruses or harmful material;

• attempt unauthorised access to the Website, servers, or systems;

• copy, scrape, or re-use Website Content without permission (see Intellectual Property).

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We may suspend or restrict access to the Website at any time without notice for security, maintenance, or other reasons.

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4) Information on the website (disclaimer)

The Website Content is provided for general information only. While we aim to keep information accurate and up to date, we make no guarantees that Content is complete, reliable, or suitable for your purposes.

You acknowledge that:

• any reliance you place on Website Content is at your own risk; and

• you are responsible for obtaining professional advice appropriate to your situation.

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5) Enquiries and proposals

Any response we provide to enquiries, including estimates, availability, and indicative pricing, is non-binding until confirmed in a written agreement signed by us (including email acceptance of a formal proposal/SOW where stated).

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6) Our services

If you engage us for Services:

• the scope, deliverables, timeline, fees, and any specific terms will be set out in a written agreement, statement of work, proposal, or engagement email (“Service Agreement”).

• if there is any conflict between these Website Terms and a Service Agreement, the Service Agreement prevails.

Unless expressly agreed otherwise, we may use suitably qualified personnel, contractors, or partners to deliver Services.

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7) Client responsibilities

To enable us to provide Services, you agree to:

• provide timely access to relevant information, documentation, systems, and stakeholders;

• ensure information you provide is accurate and complete;

• make decisions and approvals promptly where required; and

• comply with all applicable laws, policies, and site/client requirements.

We are not responsible for delays or issues caused by inaccurate information, late approvals, third-party delays, or events outside our control.

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8) No guarantee of outcomes

Project and commercial outcomes depend on many factors outside our control. Unless expressly agreed in writing, we do not guarantee:

• that any project will be delivered on time, on budget, or to a specific performance standard; or

• any particular financial, programme, or commercial result.

Any examples, case studies, or results described are illustrative only.

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9) Third-party links and platforms

The Website may contain links to third-party websites or services (e.g., LinkedIn). We are not responsible for third-party content, availability, security, or privacy practices. Use of third-party services is at your own risk.

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10) Intellectual property

All intellectual property rights in the Website and its Content belong to us or our licensors. You may view and print pages for your personal or internal business use only. You must not reproduce, distribute, modify, or exploit any Content without our prior written consent.

If we create deliverables for a Client, ownership and licensing will be as set out in the Service Agreement. If not stated, we grant the Client a non-exclusive licence to use deliverables internally for the purpose they were created for, and we retain all underlying methods, templates, know-how, and pre-existing materials.

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11) Confidentiality

Where we receive confidential information from a Client or visitor, we will use reasonable efforts to keep it confidential and use it only for the purpose of providing Services or responding to enquiries, except where disclosure is required by law or regulatory obligations.

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12) Fees, payment and expenses (services)

Where Services are provided for a fee:

• fees, invoicing, and payment terms will be as agreed in the Service Agreement.

• unless agreed otherwise, invoices are payable within [14/30] days.

• we may charge interest on late payments at [x]% per annum above the Bank of England base rate (or the maximum allowed by law) plus reasonable recovery costs.

• reasonable pre-approved expenses may be charged in addition.

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13) Limitation of liability (as limited as legally possible)

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation; or

• any other liability that cannot be excluded or limited by law.

Subject to the above, to the maximum extent permitted by law:

• we will not be liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of data, or loss of goodwill;

• we will not be liable for delays, failures, or losses caused by events outside our reasonable control; and

• our total liability arising out of or in connection with the Website and/or Services (whether in contract, tort, negligence, misrepresentation or otherwise) will be limited to the total fees paid by the Client to us for the relevant Services in the 3 months preceding the event giving rise to the claim, or £[insert cap], whichever is lower.

For visitors who have not paid any fees, our total liability in connection with the Website is limited to £0, to the maximum extent permitted by law.

You agree that you are responsible for your use of the Website and any actions you take based on Website Content.

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14) Indemnity (clients)

To the extent permitted by law, Clients agree to indemnify us against claims, losses, and expenses arising from:

• Client-provided materials or instructions that infringe third-party rights;

• the Client’s misuse of deliverables; or

• the Client’s breach of these Terms or the Service Agreement.

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15) Termination

We may suspend access to the Website at any time. For Services, termination rights will be set out in the Service Agreement. If not specified, either party may terminate Services on [14] days’ written notice, subject to payment for work performed and any committed costs up to the termination date.

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16) Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on the Website with an updated “Last updated” date. Continued use of the Website after changes means you accept the updated Terms.

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17) Governing law and jurisdiction

These Terms and any dispute arising from them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, unless mandatory local law applies.

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18) Contact

Questions about these Terms can be sent to: info@planexcontrols.com